The observability backend
you don't have to run
Metrics, logs, and traces without the infrastructure to manage. Keep your existing stack, skip the operational overhead, and stay ahead of cost as your workloads grow.
Works with your existing stack
Don't just take our word for it
We're proud to work with innovative companies of all sizes, from fast-growing startups to established businesses, and are grateful for their trust and feedback.
One platform for full-stack
observability
Metrics, logs, and traces in one place. No extra backends to wire up and no context switching when something breaks at 2am.
Stop guessing which labels to drop
Most teams strip out pod names, regions, and trace IDs just to keep costs down. You shouldn't have to. Keep everything and query it with the PromQL you already know.
- Prometheus remote write
- PromQL-compatible
- Up to 1 year retention
Find the error without the cluster
No Elasticsearch to provision, scale, or babysit. Ship logs from whatever you're already running (Fluentd, Vector, Logstash) and search them with LogQL.
- Fluentd, Vector & Logstash
- LogQL-compatible
- Structured & unstructured
Follow the slow request to where it broke
Ingest spans over OTLP and jump straight from a slow trace to the logs and metrics around it. Everything is in the same platform so you never lose context.
- OpenTelemetry OTLP
- Jaeger-compatible
- Correlated with logs & metrics
Everything you need
in one place
Full-stack observability across infrastructure, applications, network, databases, and cloud. All queryable through Grafana using open standards.
Infrastructure Monitoring
Hosts, containers, Kubernetes, and cloud. CPU, memory, disk, and I/O via node_exporter and cAdvisor. AWS, Azure, and GCP via OTel receivers. Long-term retention for capacity planning, no sampling.
Network Monitoring
Interface bandwidth, DNS resolution, HTTP, TCP, and ICMP probing via blackbox_exporter. Threshold-based alerting in Grafana.
Application Performance
RED metrics via OTel instrumentation. Per-endpoint latency histograms, error rates, and SLO tracking. Custom metrics from any OTel-supported language.
Distributed Tracing
OTLP ingestion with Jaeger-compatible queries in Grafana. Service dependency maps, tail-based sampling via OTel Collector, and full correlation across logs and metrics.
Log Management
Fluentd, Vector, Logstash, and OTLP ingestion. LogQL queries in Grafana. Structured and unstructured logs correlated with metrics and traces.
Database Monitoring
Slow query detection, connection pool tracking, and replication lag via OTel Collector receivers. Per-query breakdown in Grafana.
Plug-and-play with your
existing stack
No lock-in. No guesswork. xScaler Labs natively integrates with open standards across metrics, logs, traces, infrastructure, databases, and cloud.
Bring Your Own Grafana
Keep your existing Grafana instance, dashboards, and team workflows across all three pillars.
PromQL for metrics, LogQL for logs, and Jaeger-compatible trace views. All inside the Grafana your team already knows.
Bring Your Own Cloud
Keep metrics, logs, and trace data at rest in your own cloud while xScaler Labs manages the observability backend.
Better alignment with compliance, residency, and storage-control requirements for regulated teams.
Keep your Grafana.
Upgrade the backend.
Use the dashboards your team already trusts while xScaler Labs powers the real-time metrics backend underneath requests, infrastructure, latency, and traffic.
More observability.
Much lower cost.
One plan covers all three pillars. Start free, scale when you need to.
Free
Always freeTry all three pillars. No credit card required.
- Up to 10K active series
- Up to 1 GB/day log ingestion
- Up to 500K spans/day
- 90 day retention
- PromQL, LogQL, and Jaeger query
- Community support
Scale
On demandFor production workloads across metrics, logs, and traces.
- Unlimited active series
- Unlimited log ingestion
- Unlimited span volume
- Up to 90 days retention
- 60s scrape interval
- Multi-tenancy
- 99.9% SLA
- Priority support
Enterprise
AnnualCustom limits, compliance controls, and dedicated support.
- Custom retention up to 1 year
- Bring your own data store
- Hosted Grafana included
- Single-tenant deployment
- SSO and audit logging
- 99.9% SLA
- Dedicated support engineer
- Custom contracts and SLAs
All plans include PromQL, LogQL, and Jaeger-compatible query support across metrics, logs, and traces.