The observability backend
you don't have to run.
Metrics, logs, and traces without the infrastructure to manage. Keep your existing stack, skip the ops overhead, and stay ahead of cost as your workloads grow.
Don't just take our word for it
We're proud to work with innovative companies of all sizes, from fast-growing startups to established businesses, and are grateful for their trust and feedback.
One platform for full-stack observability
Stop guessing which labels to drop
Most teams strip pod names, regions, and trace IDs just to keep costs down. Keep everything — query it all with the PromQL you already know.
- Prometheus remote write
- PromQL-compatible
- Up to 1 yr retention
Find the error without the cluster
No Elasticsearch to provision, scale, or babysit. Ship logs from Fluentd, Vector, or Logstash and search them instantly with LogQL.
- Fluentd · Vector · Logstash
- LogQL-compatible
- Structured & unstructured
Follow the slow request to where it broke
Ingest spans over OTLP and jump from a slow trace directly to the logs and metrics around it. Everything correlated — no context switching.
- OpenTelemetry OTLP
- Jaeger-compatible
- Correlated with logs & metrics
Everything you need
in one place.
Metrics, logs, and traces in one hosted platform — ingested over open standards, managed by Fleet Management, and queried through Grafana or xScaler Insight.
Capture every signal.
No instrumentation required.
Our eBPF sensor captures metrics, logs, traces, and events from every workload — kernel-level, with zero code changes and zero overhead to your applications.
Plug-and-play with your
existing stack
No lock-in. No guesswork. xScaler Labs natively integrates with open standards across metrics, logs, traces, infrastructure, databases, and cloud.
Bring Your Own Grafana
Keep your existing Grafana instance, dashboards, and team workflows across all three pillars.
PromQL for metrics, LogQL for logs, and Jaeger-compatible trace views. All inside the Grafana your team already knows.
Bring Your Own Storage
Keep metrics, logs, and trace data at rest in your own cloud while xScaler Labs manages the observability backend.
Better alignment with compliance, residency, and storage-control requirements for regulated teams.
Keep your Grafana.
Upgrade the backend.
Use the dashboards your team already trusts while xScaler Labs powers the real-time metrics backend underneath requests, infrastructure, latency, and traffic.
More observability.
Much lower cost.
One plan covers all three pillars. Start free, scale when you need to.
Free
Always freeTry all three pillars. No credit card required.
- Up to 10K active series
- Up to 1 GB/day log ingestion
- Up to 500K spans/day
- 90 day retention
- PromQL, LogQL, and Jaeger query
- Community support
Scale
On demandFor production workloads across metrics, logs, and traces.
- Unlimited active series
- Unlimited log ingestion
- Unlimited span volume
- Up to 90 days retention
- 60s scrape interval
- Multi-tenancy
- 99.9% SLA
- Priority support
Enterprise
AnnualCustom limits, compliance controls, and dedicated support.
- Custom retention up to 1 year
- Bring your own data store
- Hosted Grafana included
- Single-tenant deployment
- SSO and audit logging
- 99.9% SLA
- Dedicated support engineer
- Custom contracts and SLAs
All plans include PromQL, LogQL, and Jaeger-compatible query support across metrics, logs, and traces.