Built by Engineers Who
Ran Into the Problem
Decades of combined experience running large-scale infrastructure at companies like Disney+ and Pearson. We built the product we wished existed.
Meet the Founders
Three engineers with a shared frustration — and a plan to fix it.
Pathum Fernando
Distributed systems engineer with 13+ years of experience, specialising in Kubernetes infrastructure and large-scale observability systems.
- 13+ years distributed systems
- Kubernetes & cloud infrastructure
- Large-scale observability
Gamunu Balagalla
Software engineer with 11+ years of experience building scalable systems and reliable data platforms.
- 11+ years software engineering
- Scalable data platforms
- Reliable backend systems
Charith Ruwinda
DevOps and platform leader with 20+ years of combined engineering and management experience, specialising in cloud operations and infrastructure reliability.
- 10+ years DevOps & cloud ops
- 10+ years engineering management
- 20+ years combined experience
What We're Building
A managed observability backend covering metrics, logs, and traces — so engineering teams get full-stack visibility without the operational burden. No re-instrumentation, no migration, no infrastructure to run.
High-Cardinality Metrics
We're building a backend that handles noisy production labels at scale — so teams never have to drop dimensions to control costs.
- No dimension limits
- Full label preservation
- PromQL-compatible
Extended Retention
Long-term data without storage sprawl. Teams get up to a year of history across metrics, logs, and traces.
- Up to 1 year retention
- Historical trend analysis
- Compliance ready
Blazing Fast Queries
A query engine built to stay fast at scale. Sub-second PromQL, LogQL, and Jaeger responses regardless of workload size.
- Sub-second responses
- Scales to millions of series
- PromQL, LogQL & Jaeger
Enterprise-Grade Security
Tenant isolation, encryption in transit and at rest, and regional deployment options built for regulated teams.
- SOC2 in progress
- Data encryption
- RBAC & audit logs
Zero Migration Required
Point your existing Prometheus, Fluentd, or OTLP exporters at xScaler Labs. Dashboards, alerts, and queries stay the same.
- Drop-in replacement
- No re-instrumentation
- Keep existing dashboards
Operational Visibility
Usage analytics, retention controls, and team namespaces — giving platform teams full operational oversight.
- Usage analytics
- Cost allocation
- Team namespaces
Works With Your Stack
Built to plug into what you already use. No lock-in, no forced migration — just point and go.
Why We Built This
xScaler Labs started from firsthand experience building and operating large systems where observability became expensive, noisy, and harder to scale than it should have been.
We've been there — watching metrics costs spiral, dropping dimensions engineers actually needed, and spending more time fighting infrastructure than using data.
We built xScaler Labs to solve the backend problem, not just the dashboard problem. High-quality observability for every engineering team, without the operational overhead.
What Drives Us
Ready to Talk?
We'd love to discuss your observability challenges.