• Collection
  • Fleet management
  • Storage and query
  • Insights

Lower your observability costs. Keep the telemetry you need.

Collect, store, explore and alert on metrics, logs and traces across applications, infrastructure and AI. Compare the cost of your current workload, then model how your needs could grow within your budget.

Use Insights to investigate issues, build dashboards and create alerts. Manage your OpenTelemetry collectors centrally, and bring your existing Grafana dashboards into the evaluation.

Evaluate xScaler alongside your existing platform with a month-long parallel proof of concept. Extensions are available by agreement.

100 servers · 1 TB logs · 100K metric series · 300 GB traces · a month. xScaler: $821.50 per month (USD). Competitor estimates: SigNoz: $1,298.40 per month; Dynatrace: $9,031.72 per month; Datadog: $12,448.00 per month; Grafana Cloud: $1,409.00 per month; New Relic: $989.20 per month; Dash0: $1,644.00 per month; Groundcover: $5,314.75 per month.

Platform

One path from collection to action

xScaler combines OpenTelemetry collection, managed metrics, logs and traces, and Insights dashboards and alerts in one observability platform. Evaluate each stage with your existing workflows and data volumes.

Signals

Keep signal growth visible

Every unique metric label set creates another active series. Keep bounded dimensions such as service, region and environment as labels. Put unbounded identifiers such as request IDs, user IDs and session tokens in exemplars, logs or traces instead, then model the resulting series count in the calculator.

Select a log row or metric exemplar to follow its trace across both latency charts. Focusing or pointing to a control also selects it and stops the demonstration tour.

Checkoutlogs · volume · exemplars15:20 – 16:20

Error and warning logs

LogQL · {service="payment-service"} |= "slow query"

Log volume by severity

info 42.2K warn 9.0K error 680
15:2015:5016:20

payment-service p95 · exemplars

last 2.62 s · max 2.80 s
6 s3 s15:2015:5016:20

payments-db query p95 · exemplars

last 2.33 s · max 2.33 s
2 s1 s15:2015:5016:20

Metric → trace

Requires exemplars with trace context on the histogram. Without them the metric stays queryable, but the jump to a trace goes through time and shared service attributes.

Log → trace

Requires the propagated trace_id and span_id written into the log line. Then a line opens its trace and a span opens the lines written while it ran.

Insights

Investigate once, then reuse the result.

Insights is xScaler's workspace for querying telemetry, building dashboards and creating alerts. Reuse the query that finds a problem as a dashboard panel, an alert rule or a shared snapshot.

Use a read-only snapshot when another engineer needs the investigation window without rebuilding it.

Alert rulepayment-servicecheckout · last 30m
High request duration p95 > 200 ms · payment-serviceFIRING
histogram_quantile(0.95, sum(rate(http_server_duration_bucket{service="payment-service"}[5m])) by (le)) > 0.2
severity=highteam=paymentsfor 5m · every 1m
Contact points#payments-oncall · SlackPayments rota · PagerDuty
PolicyGroup by service · repeat 4hMute 02:00–04:00 UTC · 1 silence
State, last 30mnormal · pending · firing
Demonstration data · Insights
Fleet

Manage the collector fleet from one place

The xScaler agent is a standard OpenTelemetry Collector. Add the opamp extension on the first host, then manage versioned configuration deployments from the portal.

  • Enrol a collector with a token.
  • Push a pipeline change to one collector or the entire fleet.
  • Reuse collector configuration templates instead of rebuilding common pipelines.
  • Resolve secrets on the collector rather than storing them in the configuration repository.
  • Track collector status, configuration version and pipeline state centrally.

Central configuration reduces the number of separate collection workflows a team has to operate. It does not remove the need to plan collector placement, permissions, staged deployment, parallel running and rollback for a wider rollout.

eBPF infrastructure collection and trace auto-instrumentation depend on operating system, runtime, privileges and deployment method. Confirm the supported boundary before including them in the evaluation.

otel-collector-config.yamlHOST · agent-01
extensions:
  opamp:
    server:
      ws:
        endpoint: wss://<your-opamp-endpoint>/v1/opamp
        headers:
          Authorization: "Bearer ${ENROLLMENT_TOKEN}"
Fleet / agents · 22 enrolled
AgentStatusVersionPipelinesSeen
agent-01healthy0.112.032s
agent-02healthy0.112.033s
agent-03healthy0.112.031s
agent-04upgrade due0.111.434s
k8s-daemonset (18)healthy0.112.021s
Model your bill

Set your workload. See where the bill lands.

Model the cost of your current metrics, logs and traces workload, then adjust the volumes for growth or broader coverage. The xScaler Scale estimate includes 90-day retention. Competitor retention and included services vary as shown. Discuss other retention requirements with our team.

100

xScaler does not meter hosts. Host-priced vendors do.

100K
1.0 TB / mo
300 GB / mo
xScaler · Scale planMonthly · USD
Platform fee$19 / month
$19.00
Metrics$0.002175 / series · 100K active
$217.50
Logs$0.45 / GB · 1.0 TB / mo
$450.00
Traces$0.45 / GB · 300 GB / mo
$135.00
Total

USD / month

Paid Scale estimate. All entered usage is charged. Free plan allowances are not deducted.

xScaler pricing combines a monthly base fee with usage charges for active metric series and log and trace ingestion. The estimate below uses the displayed rates and workload inputs.

Where the bill lands · monthly

Multiple of xScaler
  • AWS AMPMetrics only · 90 days · excludes label metadata and managed collection
  • xScaler1.0×Scale plan · 90 days for all signals
  • New Relic1.2×Data Plus · 120-day logs / 98-day traces · 1 user
  • SigNoz1.6×90-day logs/traces · 3-month metrics · Teams usage minimum
  • Self-hosted1.7×AWS infrastructure estimate · 90 days · excludes engineering labour
  • Grafana Cloud1.7×90-day logs/traces · 13-month metrics · before volume discounts
  • Dash02.0×30-day logs/traces · 13-month metrics · before volume discounts
  • Groundcover6.5×Enterprise + BYOC · 90-day retention
  • Dynatrace11.0×90-day logs/traces · 462-day metrics · DPS commitment
  • Datadog15.2×15-day indexed logs/spans · monthly Infrastructure Pro + APM

Indicative monthly estimates in USD using the entered volumes and the assumptions shown. Retention, included services and support differ by provider. These are not equivalent-service quotes. Tax, volume discounts and negotiated discounts are excluded. Self-hosted figures exclude engineering labour. View assumptions.

Tenants and regions

Each tenant lives in the region you pick.

A tenant is the isolation boundary: its own endpoints, its own token, its own data. You choose its region when you create it, from any AWS, Azure, Google Cloud or Tencent Cloud region, and one account holds as many as you need, so an obligation to keep data in one place costs you a tenant rather than a second contract.

144 regions
Selected region

US East (N. Virginia)

AWS

us-east-1

Region fixed at tenant creation.

One login, one bill, separate data · Own endpoint per tenant Region catalogue ·

Your coding agent can run the queries.

Connect Claude Code, Codex, Cursor or any MCP client to your tenant. It writes the PromQL, LogQL and TraceQL itself, so you ask in English and it goes and looks rather than waiting to be handed a log paste.

There is no API key to leak. Whoever connects signs in through the browser and ticks the capabilities the connection may use, and it never exceeds that person's role.

  • Query metrics, logs and traces, and walk a metric to the trace behind it to the lines around a span.
  • Read your dashboards, alert rules and firing alerts, and see where a notification routes.
  • Build a dashboard or write an alert rule from what it found, inside the capabilities you granted.
  • Nothing it can do deletes anything, and every change it makes is attributed in the audit trail.
claude code · checkout-apixscaler mcp · connected as chat@

Transcript summary

Demonstration data · Coding-agent transcript

Why did checkout latency spike at 14:32?

  1. metrics.query · PromQL
  2. traces.search · TraceQL
  3. logs.query · LogQL
  4. answer

    p99 went from 240ms to 3.1s for four minutes. Every slow trace waits on payments-db, and the DB logs show 212 lock-wait timeouts in that window, starting 20 seconds after the 14:31 deploy of payments v2.14.0. That release added an index migration that ran against the live table. Want me to draft an alert rule for lock waits above 50/min?

Pricing

Priced on what you send.

One plan, one bill. Metrics, logs and traces are meters inside it, not three products to buy, and Insights, the MCP server and the open query APIs are on every plan including the free tier.

Scroll horizontally to compare all three plans.

Compare plans
FreeNo card

$0 forever

Metrics, logs and traces together, one tenant, the whole of Insights.

ScaleMost teams start here

$19 / month + usage

One package for all three signals. No series or volume ceiling to plan around.

EnterpriseAnnual

Talk to us

Custom limits, retention up to a year, custom SSO and a dedicated engineer.

Signals
Metrics · active series20,000$0.002175 / seriesCustom
Logs · ingestion50 GB / month$0.45 / GBCustom
Traces · ingestion50 GB / month$0.45 / GBCustom
Retention90 days90 daysUp to 1 year

100 servers · 1 TB logs · 100K metric series · 300 GB traces · a month

Retention shown per vendor · 60-second metric samples · 30-day month · USD · logarithmic scale · last updated 2026-09-30

  • AWS AMP$262.02Metrics only · 90 days · excludes label metadata and managed collection
  • xScaler$821.50Scale plan · 90 days for all signals
  • New Relic$989.20Data Plus · 120-day logs / 98-day traces · 1 user
  • SigNoz$1,298.4090-day logs/traces · 3-month metrics · Teams usage minimum
  • Self-hosted$1,405.00AWS infrastructure estimate · 90 days · excludes engineering labour
  • Grafana Cloud$1,409.0090-day logs/traces · 13-month metrics · before volume discounts
  • Dash0$1,644.0030-day logs/traces · 13-month metrics · before volume discounts
  • Groundcover$5,314.75Enterprise + BYOC · 90-day retention
  • Dynatrace$9,031.7290-day logs/traces · 462-day metrics · DPS commitment
  • Datadog$12,448.0015-day indexed logs/spans · monthly Infrastructure Pro + APM
Retention and included costs by vendor
  • AWS AMP: Metrics only · 90 days · excludes label metadata and managed collection.
  • xScaler: Scale plan · 90 days for all signals.
  • New Relic: Data Plus · 120-day logs / 98-day traces · 1 user.
  • SigNoz: 90-day logs/traces · 3-month metrics · Teams usage minimum.
  • Self-hosted: AWS infrastructure estimate · 90 days · excludes engineering labour.
  • Grafana Cloud: 90-day logs/traces · 13-month metrics · before volume discounts.
  • Dash0: 30-day logs/traces · 13-month metrics · before volume discounts.
  • Groundcover: Enterprise + BYOC · 90-day retention.
  • Dynatrace: 90-day logs/traces · 462-day metrics · DPS commitment.
  • Datadog: 15-day indexed logs/spans · monthly Infrastructure Pro + APM.

Indicative monthly estimates in USD using the entered volumes and the assumptions shown. Retention, included services and support differ by provider. These are not equivalent-service quotes. Tax, volume discounts and negotiated discounts are excluded. Self-hosted figures exclude engineering labour. View assumptions.

Questions

Questions that affect the decision.

Straight answers on cost, risk and the exit path. Where a claim depends on your workload, the answer says so and tells you how to check it.

Something still unresolved?

Bring a month of your bill. We'll model ours next to it.

Start with a recent bill and the workload behind it: active metric series, log and trace volumes, retention, required capabilities and support.

Use the calculator for an initial estimate, or review the comparison with our team. We compare equivalent requirements and account for relevant contract discounts, currency and additional charges. A parallel PoC then helps validate the workload assumptions and projected cost.